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Privacy Policy

At Breeza, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our e-commerce marketplace platform.

1. Information We Collect

We collect various types of information to provide you with a seamless marketplace experience:

a. Personal Information:

  • When you create an account, make a purchase, or list services/products on Breeza, we may collect your name, email address, phone number, billing address, shipping address, and payment details.
  • If you sign up using a social media account, we may receive additional information, such as your profile name and photo.

b. Transaction Data:

  • We collect information related to your purchases and sales on Breeza, including order details, payment status, and delivery information.

c. Device and Usage Data:

  • We collect information about how you interact with our platform, including IP address, browser type, device information, and browsing activity.
  • We may use cookies and similar tracking technologies to enhance your experience and analyze site usage.

d. Service Provider Data:

  • Service providers/vendors may upload business information, service descriptions, pricing, and client details to facilitate transactions on Breeza.

2. How We Use Your Information

We use your information to:

  • Facilitate transactions, bookings, and communication between buyers and sellers/service providers.
  • Provide a personalized shopping experience, including product recommendations and targeted offers.
  • Process payments and manage billing.
  • Improve our platform functionality, conduct data analysis, and enhance user experience.
  • Communicate with you about updates, promotions, and customer support requests.

3. Sharing Your Information

Your data may be shared with the following parties:

a. Sellers and Service Providers:

  • To complete orders, provide customer service, and facilitate refunds or exchanges, we share relevant information (e.g., order details, shipping address) with the vendor or service provider.

b. Third-Party Service Providers:

  • We use third-party vendors for payment processing, analytics, marketing, and shipping services. These providers have limited access to your information and are obligated to protect your data.

c. Legal Compliance and Protection:

  • We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of Breeza, our users, or the public.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet is completely secure.

5. Your Rights and Choices

  • Account Management: You can update your account information or delete your account at any time via your Breeza dashboard.
  • Marketing Communications: You may opt out of receiving promotional emails by following the unsubscribe instructions provided in our communications.
  • Data Access and Deletion: Depending on your jurisdiction, you may have the right to access, update, or request deletion of your personal data. Contact us to exercise these rights.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login details.
  • Analyze site traffic and performance.
  • Deliver targeted ads and marketing messages.

You can control your cookie preferences through your browser settings.

7. Children’s Privacy

Breeza’s platform is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you by posting the updated policy on our platform and updating the effective date.

9. Limitation of Liability

  • Breeza acts as a facilitator between buyers and sellers/service providers. We do not assume liability for the quality, safety, or legality of the products or services provided by third-party vendors.
  • Any disputes regarding products or services must be addressed directly with the respective vendor or service provider.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Email: support@labreeza.com
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